PRIVACY & SECURITY POLICY
Privacy & Security Policy
At PawlySteps, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect your data when you use our store.
PawlySteps operates this store and website, including all related information, content, features, tools, products, and services (the "Services"). Our store is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.
Personal Information We Collect
We may collect personal information including:
• Name, shipping and billing address
• Email address and phone number
• Payment information (processed securely via third-party providers)
• Order and transaction details
• Device and browsing information (IP address, browser type, usage behavior)
How We Use Your Information
We use your information to:
• Process and fulfill your orders
• Provide customer support
• Improve our website and services
• Send updates, promotions, and marketing communications (you can unsubscribe anytime)
• Prevent fraud and ensure secure transactions
Sharing Your Information
We may share your information with:
• Shopify (our platform provider)
• Payment processors
• Shipping and fulfillment partners
• Marketing and analytics providers
We only share necessary data to operate our business and deliver your order.
Payment Security
Your payment security is our top priority.
We do not store your credit card details. All payments are processed securely through encrypted payment gateways using SSL (Secure Socket Layer) technology.
Cookies
We use cookies to improve your browsing experience, analyze traffic, and personalize content.
You can disable cookies in your browser settings if you prefer.
Third-Party Links
Our website may include links to third-party websites. We are not responsible for their content or privacy practices.
Your Rights
Depending on your location, you may have rights to:
• Access your personal data
• Request correction or deletion
• Withdraw consent for marketing
To exercise your rights, contact us at the email below.
Data Security
We take appropriate measures to protect your personal information and keep it secure.
However, no system is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
Contact Us
If you have any questions regarding this policy, please contact us:
Instagram: Pawlysteps
Email: support@pawlysteps.com